Reviews - Imperial Ride
5.0
Out of 5 Stars
Overall rating of 152 1st-party reviews
Client Feedback
Thank you Imperial Cars for the seamless booking of your fantastic wedding car and the 7 seater van for my daughter's big day. All went very well on the day. Both vehicles were high spec and in immaculate condition. Our drivers Israrullah and Amir were punctual, courteous and pleasant and everyone, especially the bride, enjoyed the short drive to the wedding venue in Roehampton.
لقد استخدمت خدمة إمبيريال رايد مؤخرًا وكانت تجربتي رائعة للغاية. الخدمة كانت احترافية من البداية إلى النهاية. السائق كان ودودًا ودقيقًا في الوقت، وقد قاد السيارة بشكل مريح وآمن طوال الرحلة. كانت السيارة نفسها نظيفة وفاخرة ومجهزة بجميع وسائل الراحة التي قد تحتاجها، مما جعل رحلتي مريحة للغاية. ما أعجبني بشكل خاص هو دقة التفاصيل التي يهتمون بها في إمبيريال رايد، سواء من حيث التعامل مع العملاء أو العناية بمواعيد الرحلات. كنت مرتاحًا تمامًا أثناء استخدامهم للتواصل المستمر لضمان حصولي على أفضل تجربة. أوصي بشدة بخدمات إمبيريال رايد لأي شخص يبحث عن خدمة نقل متميزة وموثوقة، سواء لأغراض العمل أو الرحلات الشخصية
Thank you.. I love the service provided to me and my family. A special thanks to Mr. Hadi.
Excellent customer service. Booked a pick up from Wembley after a concert. Driver was courteous
Flawless experience. I booked a private ride to get us from London to a hotel in the Cotswolds. The company confirmed the rides a day before via email and text. The cars were very clean. I especially want to mention our second driver Mr. Asghari who even provided an IPhone charger, Mints, water and tissues and let us choose our music on the three hour drive. Very pleasant experience, would 100% book again.
The service is excellent! From pre-departure driver information confirmation, professional driver and great car, cannot fault it! Highly recommend!
Best company I have ever used Always in time The cars is always clean TV Tissues and water in the car and an iPhone charger and Samsung Thank you for the best service I ever have in London
I had a great experience with Imperial Ride, from booking until drop off at the airport. I had trouble with an initial booking, and the staff were very quick to respond to my inquiries. The morning of my booking, the staff also contacted me to ask if it was okay to push back my pick up time, which was totally fine as I had booked with the intent of arriving to the airport very early in case of traffic. My chauffeur still arrived early for the new pick up time and allowed me to settle in the car while she and the hotel staff assisted with my luggage. Once in the car, the ride was very smooth and quick to Heathrow. Thank you to all at Imperial Ride for a quick and smooth process. I’ll be sure to recommend this service to others!
Got this contact from my colleague. I had a fantastic experience with Imperial ride UK. From booking to drop-off, everything was seamless. Mr. Hamza was incredibly efficient and helpful during the booking process. The drivers were punctual, helpful, and exuded professionalism throughout the journey. I highly recommend their services to anyone in need of reliable transportation.
Engaged Imperial Rides as my day-use transport and their service was superb! Staff was friendly, efficient & understanding. I’m truly impressed by their professionalism & will definitely engage, recommend them to my friends who are travelling at UK. Highly recommended! 🤩
Great service offered by Imperial Ride. Used them to head to and from Heathrow Airport. The driver was early on both occasions and in a clean car. Would use again.
Emperial ride was incredible. I had a last minute change of plans and they were able to accommodate me. Very nice and professional driver. Highly recommend.
We were very happy with the service provided by Imperial Ride. Our driver was punctual, professional and very polite and the car was excellent. We would definitely recommend Imperial Ride. Many Thanks
Impeccable chauffeur service. My chauffeur arrived on good time and I felt safe and comfortable throughout my journey. Highly recommend!
Thank you Mr. Murtaza for picking us up today. Reserved car for pick up 9:00, he was ready by 8:30. Smooth riding to our destination. Terima kasih, semoga sehat selalu, dan sukses!
I had an exceptional experience with Imperial Ride. From the moment I booked their service, Ahmed was incredibly efficient and reassuring. When it came to the actual chauffeur service, Mohamed was impeccable. He arrived promptly, helped me with all my luggage, and even assisted me at the airport up to the check-in counter. The level of professionalism and attention to detail displayed by both Ahmed and Mohamed truly exceeded my expectations. Imperial Ride is undoubtedly up to the highest standards of private chauffeur services.
I have consistently booked cars from Imperial Ride, and I must say that their team is exceptionally cooperative and easy to reach. They respond to virtually all requests promptly, ensuring a smooth experience. The drivers they provide display a high level of professionalism and even offer assistance with luggage, making the journey all the more comfortable. What sets Imperial Ride apart is their commitment to security, as they provide detailed driver and vehicle information, including the number plate, which adds an extra layer of peace of mind. I wholeheartedly recommend this chauffeur company to anyone seeking reliable and secure transportation services.
Our driver was punctual, professional and very polite when we used imperial ride. The car was clean and new, with amenities such as bottled water provided also. Choosing imperial ride was a great choice and would use them again in the future. Thank you Homaira for a great chauffeur experience!
10/10 service. Reliable, on-time, professional and well priced. I use for my airbnb guests, and they always comment on how smooth and easy their journey was. The only service I use now!
I always use Imperial Ride for my personal trips - they are punctual with excellent drivers and good-quality cars that are always in immaculate condition. The team is also easy to contact and responds to virtually all requests immediately. They have also beaten quotes from other providers for me before. I highly recommend them.
Imperial ride was absolutely fantastic at taking care of all of our driving needs over 6 days. Our driver Murtaza Hadi was always on time, helpful and very cordial. He went above and beyond great service. This is hands down the best driver and company we have ever employed!
Thank you Homeira for your excellent, skilled and professional service. Our time in London was made so comfortable, low stress and enjoyable for your driving.
Imperial Ride’s Chauffeur service was very professional in every way. They contacted me before each service to and from the airport and provided the name and contact details of the driver. They even provided the vehicle details and number plate which is great for security purposes. They were punctual and assisted us with the multiple pieces of luggage that we had. We will definitely use them again on our next visit to London.
We received excellent service with professional chauffeurs and high-end vehicles. We booked the Range Rover for our transfer from Gatwick to Heathrow. We wholeheartedly recommend this service to anyone seeking high quality transportation and a seamless experience.
Imperial Ride was amazing to work with. Our driver was very kind, professional, and very helpful. She even gave us a few tips for local sites to visit. I highly recommend Imperial Ride for your next need for transportation in London.
Service was great! Thanks so much. Will definitely use again when we back in London. Easy and effortless - wouldn't travel any other way. Love that Velocity Blue!!
Booking through Imperial Ride was very efficient and they kept us up to date right until our driver for the day, Mouloud, arrived on the doorstep. Mouloud was very professional. He went out of his way to be helpful and flexible with our timings and he entered into the spirit of the day as well. We couldn’t have asked for more.
Excellent service with professional chauffeurs and high level vehicles. We booked the Range Rover from Heathrow to Cirencester. 100% recommended.
An excellent service, reliable, professional and took all the stress away. Don't think twice just book. Thank you Imperial Rides!!!
I am extremely impressed with the service I received with the Imperial Ride. I had a very specific request and the team (starting from the booking to the chauffeur ) have delivered the service to the highest standard. I would recommend Imperial Ride and will use their service again. Thank you very much!!!
We booked the Range Rover Autobiography car with Imperial Ride for our wedding car. The service was exceptional. The car was very clean, luxurious and nicely decorated. The driver was very friendly and patient. He arrived on time and was easily available to contact for the duration of our booking. The booking process was very easy and straightforward. The night before the wedding we were provided with the driver's contact information and it was all seamless. I would definitely use Imperial Ride again and recommend them to family and friends. Thank you Imperial Ride for making our day special and providing such a pleasant experience on our big day when there are so many things to worry about- Imperial Ride was not one of them!
I've used this service several times recently to ferry my parents who are in their 90s from Yorkshire to London and back again. Everyone has been a pleasure to deal with and the service provision has been faultless, professional and really pleasant. A big thank you in particular to Mohammed who has just ferried Mum and Dad both ways over the last 12 days.
Excellent ride with Imperial Ride. The driver was assured, punctual, and polite. I couldn’t ask for more. I will use them again.
Absolutely best private car service I have ever used. Prompt and thorough communication before during and after service was above and beyond and made me feel very secure about the arrangements. Imperial Ride is a very professional company and I definitely recommend their superior service.
Excellent service provided by Imperial Ride. The pickup and drop off to Heathrow was first class. The car was clean, very comfortable and the driver was very courteous.
Great service end to end. Used their service for pickup from home and drop off to Heathrow including support service to take luggage to check-in. My family was travelling with kids and I needed a full end to end service. The driver was very communicative, called in few days in advance to discuss requirements and provided all the information and cost m. On the day he was on-time and delivered the service as expected. I will use this service again in future. 10/10
Having been using their service for years and as usual the communication is excellent in these times of flights being erratic. The drivers are impeccable and the car sanitizer clean. We were relaxed to know that this was a safe ride.
I had to visit France for a meeting (day trip and back). I m grateful for the outstanding service of the team at Imperial Ride. Daniel, helped me sort out all the planning and logistics very smoothly saving me a lot of time. His thorough planning and proficient, clear communication skills really made organising my trip very simple. Hadi is an very experienced chauffer who is very knowledgeable. He is extremely polite and was considerate of my requirements for the trip and accommodated it all very professionally. I highly recommend the team at Imperial Drive. booking reference:-452480
By far the best cab service that I have taken during my time while visiting london. I would highly recommend it to anyone and will definitely be using them everytime we come to london!
We were a party of 10 and wanted to travel together to London & back - from the initial enquiry to return home, Imperial Ride were consummate professionals; everyone involved in the booking was friendly & efficient, we were given several options and the driver was very punctual, courteous & helpful. Highly recommend, we were all impressed by their amazing customer focussed experience & would definitely use again.
Recently used Imperial for 4 separate journeys and all were great. I have a relative that booked around the same time and that didn't go so well -- initially driver didn't meet them inside LHR but their office fixed this, then he took them through central London to get to Greenwich on the day the Queen was lying in state, took over 2 hours. Since I can't give 4.5 stars I'll round up because you can't always expect perfection but generally they are very good.
We used Imperial Ride for our small wedding in London to transport guests from chapel to restaurant and we could not fault them. Their communication was great and they arrived in plenty time of our booking, our whole experience with them was great and we would highly recommend.
We reserved a car and were really pleased with the service. The car was in excellent condition. The driver was polite and pleasant. Arrived on time I would absolutely use this service again. Service was seamless and stress-free. Thank you for your service; may God bless you all.:)
Driver was very friendly, professional and on time. Had snacks and water for the ride. Very comfortable car and very relaxing! Highly recommend this business!
We didn't have to wait long for driver and go us to our hotel fine. He didn't mention any sights we passed like our other two friends taxi driver did.
I had an absolutely fantastic experience with Imperial Ride - easy to book, quick to respond. We booked a long journey and the car was pristine, the driver excellent. Couldn't have asked for anything more, would definitely recommend.
I used Imperial Cars for my wedding day and had 5 cars arranged. From initial query to final car drop off, the service was absolutely impeccable. Prompt, professional and reliable. Their prices were highly competitive and I was impressed everything ran so smoothly. Will absolutely use these guys again.
Very professional and reliable service. Our driver Nuri was extremely polite, prompt, courteous and respectful. I would have no hesitation in using this driver or the service again.
First class service! The driver was pleasant and friendly, and I enjoyed my journey from the airport to my home despite the fact that it was during a busy weekday early morning rush hour. The car Mercedes-Benz E - Class was comfortable, and the driver drove safely and efficiently using the satellite navigator. He dropped me off at the entrance door of my home (which was not convenient for him to do) so that I didn't have to walk even for one minute carrying heavy luggage. Thank you very much! Will use Imperial Ride service for my next trip.
First class experience with driver Abdul 'Sammy' this week. Booked as comfortable transport home for my husband and I after a hospital procedure. Sammy took such great care of us both, nothing was too much trouble and he had some wonderful words of comfort for my husband - all very much appreciated.
Excellent customer service from hiring the cars to the service on the day. The cars were clean inside and out and the drivers were professional throughout. After searching for a while I can honestly say this company was the most reasonably priced. We hired two S class Mercedes they had all turned up at the same time and much earlier than we had booked. Definitely will use again and also recommend to friends and family.
Imperial Ride offer a consistently professional, friendly and reliable service. Their top of the range vehicles are luxurious and makes one feel very secure. Always available on WhatsApp or telephone the team are communicative and I trust them to make every journey a stress free experience. I highly recommend Imperial Ride to anyone looking for something that’s a cut above the rest.
What a fantastic company - really easy to speak to and agree what we wanted and the car was great and the driver very professional - highly recommended company - would use again
Hired a S class for my Girlfriends Birthday and the process was hassle free,neat and clean vehicle arrived on time. Very Professional will definitely use again.
We used Imperial Ride for our wedding in West London (September 2019) and they were fantastic! The car was beautiful, immaculate inside and our driver was very professional. We would recommend!
My experience with Imperial Ride has been excellent, the car was great and the driver was very gentle.
Communication was clear and prompt, prices were as expected, and our driver on the day not only arrived well ahead of time, but was also really kind and friendly. A good start to our wedding day, thank you!
Happy holiday with imperial chauffeur service I booked an airport transfer with Mercedes-Benz S-Class from London to Heathrow - as it was my first booking I got a super discount. The driver was on time and helped me with my bags at the collection and on arrival - super service. Thank you! I will highly recommend Imperial Ride to all of my friends for their future trips in London.
Fantastic transport service. Arrived 4 hours later than scheduled. Was concerned I’ll miss the transport, called the service number notifying of my delay. Response was “no worries Sir, we’re monitoring your flight and arrival time”. Arriving after midnight and very correct the driver was waiting in the arrival hall. Booking process easy and fast. Thumbs up!
I have used imperial rides for my wedding day and i can definitely say it was an amazing experience. Clean vehicle and great communication as well as the driver providing good communication. I will highly recommend this company.
Absolutely top class service. Was kept fully informed about the hire. Driver was very courteous and helpful. Would definitely use again.
Fantastic service. Very comfortable, clean car and the driver was was excellent. I would most definitely recommend.
We have tried many different car services in London and these guys are by far the very best . They are on time, professional & extremely courteous . Our trip from A to Z from London Heathrow to Covent Garden was exceptional . As a family of four we highly recommend .
Driver was courteous and pleasant. Car was very clean and stocked with water and candy. Highly recommend.
I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Farooq, was extremely professional, and although he couldn't park directly outside our house, I received a call shortly explaining where he was parked. The drive went very smoothly without any delays, and I got the destination in a quicker time than I thought! Don't look anywhere else to book your chauffeur for any special occasion!
Very happy with the price, car and driver. Arrived on time and very relaxed. Thank you as it added that special moment to a great day.
Nuril was fantastic and very accommodating! Even grocery shopped for us! Great Experience.
Mum and Dad were really well looked after on their 200 mile journey from London to Yorkshire on 3 January - thanks!!
Great chauffeur service. The ops team is very helpful and keeps us updated at all time.
Chauffeur arrived right on time, car was very clean and really comfortable driver introduced him self and put our luggage in car. Return was just the same first class from start to finish
Great ride. Driver came early and service was fantastic. Also good support when you need to email / whatsapp them
Nuri Was an excellent driver with an great personality and very professional and accommodating
Thank you for the fast response to my sudden demand. Absolutely will book more services in the future👍🏻
Top service, very impressed with professionally skilled drivers. Great fleet. Highly recommend Imperial Ride services. Thank you
Driver was early, very pleasant and helpful. Journey to my destination could not have been more relaxing. Car was exceptionally well maintained.
Very friendly. Was very understanding and accommodating towards my cancellation. Would definitely recommend. Thank you!
I found the service was excellent. Their time keeping excellent. Beautifully clean vehicles. Very professional.
Hired a car for my sister's birthday transport. Naz arrived early and was great, clean car, great service, thanks!
I alway use Imperial Ride when I visit London, fantastic vehicles and great team of chauffeurs
Beautifully clean car, professional driver and made the journey very comfortable. Will definitely use them again, couldn't recommend enough!